Legal Documentation

Refund & Cancellation Policy

Refund & Cancellation Policy

FlyEasyTrips.com is operated by Launchigo Media FZCO for digital marketing and travel reservation assistance. Travel reservation and ticket fulfilment services are provided by Appstract Digital Inc., DBA SkyDealsGo.com. Refunds, cancellations, and changes are subject to the applicable airline fare rules, ticket conditions, and booking provider policies.

01

Cancellation Requests

Customers may request cancellation of an existing reservation by contacting the booking provider responsible for the reservation.

Cancellation eligibility depends on the airline's fare rules and the specific conditions attached to the ticket purchased. Some fares may be refundable, partially refundable, or non-refundable.

Submitting a cancellation request does not automatically guarantee a refund. Final eligibility is determined by the applicable airline and booking-provider rules.

02

Refund Eligibility

Refund eligibility is determined by several factors, including the fare type, airline policy, ticket conditions, cancellation timing, and any applicable booking-provider terms.

Refundable Tickets

Tickets sold as refundable may qualify for a full or partial refund, subject to applicable airline conditions and any disclosed charges.

Non-Refundable Tickets

Non-refundable tickets generally do not qualify for a cash refund, although certain airlines may permit future travel credit or other options.

Partially Used Tickets

Refund eligibility for partially used tickets depends on the airline's fare rules and the remaining value, if any, of the ticket.

Promotional & Restricted Fares

Discounted, promotional, basic, or restricted fares may carry stricter cancellation and refund conditions.

03

Refund Process

Where a reservation is eligible for a refund, the refund request will be submitted to the applicable airline, booking provider, or payment processor.

Launchigo Media FZCO may assist with communicating or routing a refund request, but does not independently approve or issue airline-ticket refunds.

Booking Provider Responsibility

Travel reservation and ticket fulfilment services are provided by Appstract Digital Inc., DBA SkyDealsGo.com. Refund processing relating to tickets issued through that provider is handled according to its booking procedures and the applicable airline's rules.

04

Refund Processing Time

Refund processing times may vary depending on the airline, booking provider, payment processor, financial institution, and original form of payment.

Even after a refund is approved, additional time may be required for the amount to appear on your card, bank account, or other payment method.

FlyEasyTrips.com does not guarantee a specific refund-processing timeframe where processing is controlled by an airline, booking provider, payment processor, or financial institution.

05

Changes to Existing Reservations

Customers may request changes to eligible existing reservations. Changes may include travel dates, routing, flight selection, or other permitted itinerary details.

Fare Difference

If the replacement itinerary costs more than the original reservation, the customer may be required to pay the applicable fare difference.

Airline Change Charges

Airline-imposed change charges may apply depending on the ticket and fare rules.

Availability

All requested changes remain subject to seat availability and applicable airline rules.

Restricted Fares

Some fare types may not permit changes or may impose restrictions on modifications.

06

Airline-Initiated Cancellations

Where an airline cancels or materially changes a flight, available options may include rebooking, travel credit, alternative transportation, or a refund, depending on the airline's policy and applicable law.

Airlines are responsible for operational decisions involving flight schedules, delays, cancellations, aircraft changes, boarding, and other transportation matters.

FlyEasyTrips.com and Launchigo Media FZCO do not control airline operations and cannot guarantee the remedy offered by an airline after an operational change.

07

No-Show Policy

If a passenger fails to travel without cancelling or modifying the reservation before the airline's applicable deadline, the airline may classify the reservation as a no-show.

A no-show may result in loss of the ticket value, cancellation of remaining flight segments, reduced refund eligibility, or additional restrictions under the airline's fare rules.

08

Service Fees & Other Charges

Accessing FlyEasyTrips.com does not itself create an additional booking charge from Launchigo Media FZCO.

However, airlines, booking providers, payment processors, or other service providers may impose applicable cancellation fees, change fees, fare differences, taxes, processing charges, or other disclosed amounts.

Any applicable charges should be disclosed during the cancellation, refund, or change process before the customer authorizes payment.

09

Original Form of Payment

Where possible and subject to provider and payment-processing rules, approved refunds are generally returned to the original method of payment used for the transaction.

Alternative refund methods may apply where required by the airline, booking provider, payment processor, or applicable law.

10

Travel Credits & Vouchers

In some circumstances, an airline may offer a future travel credit, voucher, or similar alternative instead of a monetary refund.

Travel credits may have expiration dates, passenger restrictions, route limitations, fare conditions, or other requirements established by the airline or booking provider.

11

Booking Provider Relationship

Appstract Digital Inc., DBA SkyDealsGo.com is the independent third-party provider responsible for travel reservation and ticket fulfilment services.

Launchigo Media FZCO operates FlyEasyTrips.com for digital marketing and reservation assistance and may assist users in connecting with the booking provider.

Launchigo Media FZCO is not an airline and does not independently control airline fares, inventory, ticket restrictions, refund eligibility, flight operations, or airline policies.

12

How to Request a Refund, Change, or Cancellation

To request assistance with a reservation, cancellation, change, or eligible refund, customers should use the contact information provided with their booking or the contact options available on FlyEasyTrips.com.

01

Provide Booking Details

Have your booking reference, passenger name, and relevant itinerary details available.

02

Submit Your Request

Clearly explain whether you are requesting a cancellation, change, or refund.

03

Review Applicable Rules

The provider will review the applicable fare rules, eligibility, availability, and any related charges.

Customer cancellation, change, and refund requests relating to issued bookings are reviewed and processed by Appstract Digital Inc., DBA SkyDealsGo.com, subject to the applicable airline fare rules and ticket conditions. Launchigo Media FZCO may assist with routing or communicating the request but does not independently determine refund eligibility.

Before a customer approves any change or cancellation involving additional payment, applicable airline fees, provider charges, and fare differences should be communicated to the customer.

13

Contact & Assistance

If you need help understanding the cancellation, refund, or change process, please contact us using the contact details displayed on FlyEasyTrips.com.

For matters involving ticket issuance, payment processing, booking records, or final refund processing, assistance may be provided by Appstract Digital Inc., DBA SkyDealsGo.com.

FlyEasyTrips.com is operated by Launchigo Media FZCO for digital marketing and travel reservation assistance. Travel reservation and ticket fulfilment services are provided by Appstract Digital Inc., DBA SkyDealsGo.com. All cancellations, changes, and refunds remain subject to applicable airline fare rules, ticket conditions, and provider policies.